Terms of Use

WEBSITE DISCLAIMER

The information provided on our mobile application by Astrid Education AB (“Astrid,” “we,” “us,” or “our”) is intended for general informational purposes only. While we strive to present accurate and reliable information on our mobile application, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of the information provided.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF USING OUR MOBILE APPLICATION OR RELYING ON ANY INFORMATION PROVIDED ON OUR MOBILE APPLICATION. YOUR USE OF OUR MOBILE APPLICATION AND RELIANCE ON ANY INFORMATION IS SOLELY AT YOUR OWN RISK.

EXTERNAL LINKS DISCLAIMER

Our mobile application may include links to other websites or content originating from third parties. These external links are provided for your convenience, but we do not investigate, monitor, or guarantee the accuracy, adequacy, validity, reliability, availability, or completeness of the information offered on third-party websites linked through our mobile application or any websites or features linked in banners or other advertising. We do not endorse or assume responsibility for the accuracy or reliability of any information provided by third-party websites or through any website or feature linked in any banner or other advertising. Furthermore, we will not be involved in or hold any responsibility for monitoring any transaction between you and third-party providers of products or services.

TESTIMONIALS DISCLAIMER

The Site may feature testimonials from users who have used our products and/or services. These testimonials reflect the real-life experiences and opinions of those users. However, please note that these experiences are specific to individual users and may not necessarily represent the experiences of all users of our products and/or services. We do not claim, and it would be inappropriate to assume, that all users will have the same experiences. Your personal results may vary.

Testimonials submitted to the Site are presented in various forms, such as text, audio, and/or video, and are reviewed by us before being posted. They appear on the Site verbatim as provided by the users, except for the correction of grammar or typing errors. In some cases, testimonials may have been shortened to maintain brevity, excluding extraneous information that is not relevant to the general public.

The views and opinions expressed in the testimonials belong solely to the individual users and do not necessarily reflect our own views and opinions. We are not affiliated with users who provide testimonials, and users are not compensated in any way for their testimonials.

Agreement Overview
Intellectual Property Rights
User Representation
User Registration
Prohibited Activities
User Generated Contributions
Contribution License
Mobile Application License

8.1 Use License

8.2 Apple And Android Devices
Social Media
Submissions
Site Management
Privacy Policy
Term And Termination
Modifications And Interruptions
Governing Law
Dispute Resolution

16.1 Informal Negotiations

16.1 Binding Arbitration

16.1 Restrictions

16.1 Exceptions To Informal Negotiations And Arbitration
Corrections
Disclaimer
Limitations Of Liability
Indemnification
User Data

21.1 Clarification on our Role as Data Processors for Partner Accesses
Electronic Communications, Transactions, and Signatures
California Users And Residents
Miscellaneous
Contact Us

1. Agreement Overview

These Terms of Use constitute a legally binding agreement between you, whether personally or on behalf of an entity (“you”), and Astrid Education AB, operating as Astrid (“Astrid,” “we,” “us,” or “our”), regarding your access to and use of the website located at https://www.withastrid.ai, as well as any other media form, media channel, mobile website, or mobile application associated, linked, or otherwise connected to it (collectively, the “Site”). Our registered office is located at Malmskillnadsgatan 32, Stockholm 111 51, Sweden. Our VAT number is SE559243136401. By accessing the Site, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms of Use. If you do not agree with all of these terms, you are expressly prohibited from using the Site, and you must discontinue use immediately.

Additional terms and conditions or documents that may be published on the Site from time to time are explicitly incorporated herein by reference. We reserve the right, at our sole discretion, to make changes or modifications to these Terms of Use periodically. We will notify you of any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. It is your responsibility to check the applicable Terms whenever you use our Site to understand which Terms are in effect. By continuing to use the Site after the posting of any revised Terms of Use, you will be deemed to have accepted and agreed to the changes.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or would require our registration within that jurisdiction or country. Therefore, individuals who choose to access the Site from other locations do so at their own initiative and are solely responsible for compliance with local laws, if applicable.

The Site is not designed to comply with industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) or the Federal Information Security Management Act (FISMA). If your interactions would be subject to such laws, you are prohibited from using this Site. Additionally, the use of the Site in a manner that violates the Gramm-Leach-Bliley Act (GLBA) is strictly prohibited.

All users who are minors in their jurisdiction of residence (generally under the age of 18) must obtain permission from their parent or guardian and be directly supervised by them to use the Site. If you are a minor, your parent or guardian must read and agree to these Terms of Use before you can use the Site.

2. Intellectual Property Rights

Unless stated otherwise, the Site is our exclusive property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (referred to as the “Content”), as well as the trademarks, service marks, and logos contained therein (referred to as the “Marks”), are either owned or controlled by us, or licensed to us. They are protected by copyright and trademark laws, as well as various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.

The Content and Marks provided on the Site are intended for informational and personal use only, and are provided “AS IS.” Except as explicitly stated in these Terms of Use, no part of the Site, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

If you are eligible to use the Site, you are granted a limited license to access and use the Site, and to download or print a copy of any portion of the Content that you have gained proper access to, solely for your personal, non-commercial use. We reserve all rights that are not expressly granted to you in relation to the Site, Content, and Marks.

3. User Representation

By accessing and using the Site, you hereby confirm and guarantee that:

All information you provide during registration will be true, accurate, current, and complete.
You will ensure the accuracy of this information and promptly update it as required.
You possess the legal capacity to agree to and comply with these Terms of Use.
If you are a minor in your jurisdiction, you have obtained parental permission to use the Site.
You will not employ automated or non-human methods, such as bots or scripts, to access the Site.
You will not exploit the Site for any illegal or unauthorized purposes.
Your utilization of the Site will not violate any applicable laws or regulations.
Should you furnish any information that is found to be untrue, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny your access to the Site, either temporarily or permanently.

4. User Registration

In order to access the Site, registration may be necessary. By registering, you acknowledge your commitment to maintaining the confidentiality of your password and taking full responsibility for any activity carried out using your account and password. We retain the right to revoke, recover, or modify any username you choose if we deem it inappropriate, offensive, or objectionable, at our sole discretion.

5. Prohibited Activities

When using the Site, you are prohibited from engaging in any activities other than those for which the Site is intended. The Site must not be used for any commercial purposes unless specifically endorsed or approved by us.

As a user of the Site, you agree to adhere to the following guidelines:

Do not systematically retrieve data or content from the Site, whether directly or indirectly, to create or compile collections, databases, directories, or compilations without obtaining written permission from us.
Do not attempt to trick, defraud, or mislead us or other users, especially in any endeavor to obtain sensitive account information such as user passwords.
Do not circumvent, disable, or interfere with security features of the Site, including those that prevent or restrict the use, copying, or access to any content, or enforce limitations on the use of the Site and its content.
Refrain from disparaging, tarnishing, or causing harm to us and/or the Site, as determined by our discretion.
Do not use any information obtained from the Site to harass, abuse, or harm another person.
Avoid making improper use of our support services or submitting false reports of abuse or misconduct.
Ensure that your use of the Site complies with all applicable laws and regulations.
Do not engage in unauthorized framing or linking to the Site.
Do not upload or transmit viruses, Trojan horses, or any other material that may disrupt the uninterrupted use and enjoyment of the Site by others, or modify, impair, disrupt, alter, or interfere with the operation, features, functions, or maintenance of the Site.
Do not engage in any automated use of the system, such as employing scripts to send comments or messages, or utilizing data mining, robots, or similar tools for gathering and extracting information.
Do not delete copyright or other proprietary rights notices from any content.
Do not attempt to impersonate another user or individual, or use the username of another user.
Do not upload or transmit any material that acts as a passive or active information collection or transmission mechanism, such as clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
Do not interfere with, disrupt, or excessively burden the Site or the networks or services connected to the Site.
Do not harass, annoy, intimidate, or threaten any of our employees or agents involved in providing any portion of the Site to you.
Do not attempt to bypass any measures implemented on the Site to prevent or restrict access, either in whole or in part.
Do not copy or adapt the software used by the Site, including but not limited to Flash, PHP, HTML, JavaScript, or any other code.
Except as permitted by applicable law, do not decipher, decompile, disassemble, or reverse engineer any software that forms part of the Site.
Unless it falls within the scope of standard search engine or Internet browser usage, do not use, launch, develop, or distribute any automated system, including but not limited to spiders, robots, cheat utilities, scrapers, or offline readers, that accesses the Site, or use or launch any unauthorized scripts or software.
Do not employ a buying agent or purchasing agent to make purchases on the Site.
Do not engage in any unauthorized use of the Site, including the collection of usernames and/or email addresses of users through electronic or other means for the purpose of sending unsolicited emails, or creating user accounts through automated means or under false pretenses.
Do not use the Site to compete with us or engage in any revenue-generating or commercial activities involving the Site and/or its content.
Please note that these prohibited activities are subject to enforcement and may result in the termination of your access to the Site.

6. User Generated Contributions

The Site does not provide users with the option to submit or post content. However, we may offer you the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials on the Site, including text, writings, videos, audio, photographs, graphics, comments, suggestions, personal information, or other materials (referred to as “Contributions”). Please note that Contributions may be visible to other Site users and third-party websites. Consequently, any Contributions you transmit may be treated in accordance with the Site’s Privacy Policy. By creating or making available any Contributions, you hereby represent and warrant that:

The creation, distribution, transmission, public display, performance, accessing, downloading, or copying of your Contributions will not infringe upon the proprietary rights, including but not limited to copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner of the Contributions, or you possess the necessary licenses, rights, consents, releases, and permissions to use and authorize us, the Site, and other users of the Site to utilize your Contributions in any manner contemplated by the Site and these Terms of Use.
You have obtained written consent, release, and/or permission from every identifiable individual person in your Contributions to use their name or likeness, enabling inclusion and use of your Contributions in any manner contemplated by the Site and these Terms of Use.
Your Contributions are accurate, truthful, and not misleading.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable as determined by us.
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not intended to harass or threaten any other person in the legal sense of those terms, nor to promote violence against a specific person or class of people.
Your Contributions do not violate any applicable laws, regulations, or rules.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not violate any applicable laws concerning child pornography or otherwise intended to protect the health or well-being of minors.
Your Contributions do not include any offensive comments related to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not violate or contain links to material that violates any provision of these Terms of Use, or any applicable laws or regulations.
Any use of the Site that violates the above conditions constitutes a breach of these Terms of Use, and may result in the termination or suspension of your rights to use the Site.

7. Contribution License

By using our services, you acknowledge and agree that we have the right to access, store, process, and utilize any information and personal data you provide in accordance with our Privacy Policy and your selected preferences.

When you provide suggestions or other feedback about the Site, you agree that we can utilize and share such feedback for any purpose, without owing you any compensation.

We do not claim ownership of your Contributions. You retain complete ownership of all your Contributions, including any intellectual property rights or other proprietary rights associated with them. We are not responsible for any statements or representations made in your Contributions on any part of the Site. You bear full responsibility for your Contributions, and you explicitly agree to release us from any and all liability and refrain from taking any legal action against us regarding your Contributions.

8. Mobile Application License

8.1 Use License

By accessing the Site through a mobile application, you are granted a limited, non-exclusive, non-transferable, and revocable right to install and use the mobile application on wireless electronic devices that you own or control. This right is subject to the terms and conditions of the mobile application license stated in these Terms of Use. Please adhere to the following guidelines:

Do not attempt to decompile, reverse engineer, disassemble, decrypt, or derive the source code of the application, except where permitted by applicable law.
Making any modifications, adaptations, improvements, enhancements, translations, or derivative works from the application is prohibited.
Ensure compliance with all applicable laws, rules, and regulations when accessing or using the application.
Do not remove, alter, or obscure any proprietary notice (including copyright or trademark notices) displayed by us or the application’s licensors.
The application should not be used for any revenue-generating activities, commercial purposes, or any other uses not intended or designed for.
Making the application available over a network or other environment that allows access or use by multiple devices or users simultaneously is not permitted.
Do not use the application to create a product, service, or software that competes with or serves as a substitute for the application, directly or indirectly.
The application must not be used for sending automated queries to any website or unsolicited commercial emails.
It is prohibited to utilize any proprietary information, interfaces, or other intellectual property owned by us in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the application.

8.2 Apple and Android Devices

The following terms apply when you use a mobile application acquired from either the Apple Store or Google Play (referred to as an “App Distributor”) to access the Site:

The license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that runs on the Apple iOS or Android operating systems, as applicable. This usage is subject to the rules set forth in the applicable App Distributor’s terms of service.
We are responsible for providing maintenance and support services for the mobile application as specified in the terms and conditions of this mobile application license contained in these Terms of Use, or as required by applicable law. Please note that each App Distributor is not obligated to provide any maintenance and support services for the mobile application.
If the mobile application fails to meet any applicable warranty, you may notify the relevant App Distributor. The App Distributor, in accordance with its terms and policies, may refund the purchase price, if applicable. To the maximum extent permitted by applicable law, the App Distributor will not have any other warranty obligations regarding the mobile application.
By using the mobile application, you confirm and guarantee that (i) you are not located in a country subject to a U.S. government embargo or designated as a “terrorist supporting” country by the U.S. government, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
When using the mobile application, you must adhere to any applicable third-party terms of agreement. For example, if you have a VoIP application, you must not violate your wireless data service agreement when using the mobile application.
You acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license, as specified in these Terms of Use. Each App Distributor has the right (and will be deemed to have accepted the right) to enforce the terms and conditions in this mobile application license against you as a third-party beneficiary.

In relation to the functionality of the Site, you have the option to link your account with third-party service providers’ online accounts (referred to as “Third-Party Accounts”). This can be done in two ways: (1) by providing your login information for the Third-Party Account through the Site, or (2) by granting us access to your Third-Party Account in accordance with the applicable terms and conditions governing your use of each Third-Party Account. By doing so, you confirm that you have the right to disclose your Third-Party Account login information to us and allow us access to your Third-Party Account, without violating any terms and conditions associated with the Third-Party Account. Furthermore, you acknowledge that we are not obliged to pay any fees or comply with any usage restrictions imposed by the third-party service provider of the Third-Party Account.

By granting us access to your Third-Party Accounts, you understand and agree that: (1) we may access, retrieve, and store (if applicable) any content you have provided and stored in your Third-Party Account (referred to as “Social Network Content”), making it accessible on the Site through your account, including friend lists; and (2) we may exchange additional information with your Third-Party Account as notified during the account linking process. Depending on the Third-Party Accounts you choose and the privacy settings you have established, personally identifiable information that you post on your Third-Party Accounts may be accessible on the Site through your account. Please note that if a Third-Party Account or the associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, the Social Network Content may no longer be accessible on the Site. You retain the ability to disconnect your account on the Site from your Third-Party Accounts at any time.

IMPORTANT: Your relationship with the third-party service providers associated with your Third-Party Accounts is solely governed by your agreement(s) with those providers. We do not review any Social Network Content for accuracy, legality, or non-infringement, and we are not responsible for any such content. Additionally, you acknowledge and consent to our access to your email address book associated with a Third-Party Account and the contacts list stored on your mobile device or tablet computer. This access is solely for the purpose of identifying and informing you about contacts who have also registered to use the Site. To disconnect the Site from your Third-Party Account, please contact us using the provided contact information or adjust your account settings (if applicable). We will make reasonable efforts to delete any information obtained from such Third-Party Account stored on our servers, with the exception of the username and profile picture associated with your account.

10. Submissions

By providing us with any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”), you acknowledge and agree that these Submissions are non-confidential and will become our exclusive property. We will have full ownership, including all intellectual property rights, and we are entitled to freely use and distribute these Submissions for any lawful purpose, whether commercial or otherwise, without the need for acknowledgment or compensation to you. By making Submissions, you also waive any moral rights associated with them. Furthermore, you confirm that the Submissions are either original to you or that you have the right to submit them. You agree that you have no claim against us for any alleged or actual infringement or misappropriation of any proprietary rights in your Submissions.

11. Site Management

We retain the right, although not obligated, to perform the following actions:

Monitor the Site to identify any violations of these Terms of Use.
Take appropriate legal action against individuals who, at our sole discretion, violate the law or these Terms of Use. This may include reporting such users to law enforcement authorities.
Exercise our sole discretion to refuse, restrict access to, limit availability of, or disable (to the extent technologically feasible) any of your Contributions or any part thereof.
Utilize our sole discretion to remove or disable, without notice or liability, any files and content on the Site that are excessively large or burdensome to our systems.
Manage the Site in a manner that safeguards our rights and property and ensures the smooth functioning of the Site.

Please note that these actions are intended to maintain the integrity of the Site and protect our interests.

12. Privacy Policy

At With Astrid, we prioritize the privacy and security of your data. We kindly request you to take a moment to review our Privacy Policy. By using our website (“the Site”), you are acknowledging and agreeing to comply with our Privacy Policy, which is an integral part of these Terms of Use.

13. Term and Termination

These Terms of Use will remain valid and effective as long as you continue to use the Site. While we strive to uphold all other provisions stated in these Terms of Use, we retain the sole discretion to deny access to and use of the Site to any individual, for any reason or no reason, without prior notice or liability. This includes the ability to block specific IP addresses. Denial of access may occur due to a breach of any representation, warranty, or covenant outlined in these Terms of Use or any applicable law or regulation. We reserve the right to terminate your use or participation in the Site, delete your account, as well as remove any content or information you have posted, all at our discretion and without warning.

If we decide to terminate or suspend your account for any reason, you are strictly prohibited from registering and creating a new account using your name, a fictitious name, or the name of any third party, regardless of whether you are acting on behalf of that third party. In addition to account termination or suspension, we retain the right to take appropriate legal action, including but not limited to pursuing civil, criminal, and injunctive remedies.

14. Modifications and Interruptions

We retain the right to modify, change, or remove the contents of the Site at our sole discretion, without prior notice. However, we are not obligated to update any information on our Site. Additionally, we may modify or discontinue the Site, either in part or entirely, without notice at any time. We shall not be held liable to you or any third party for any alterations, price adjustments, suspensions, or terminations of the Site.

Please note that we cannot guarantee uninterrupted availability of the Site. We might encounter hardware, software, or other issues, or need to perform maintenance tasks that could result in interruptions, delays, or errors. We reserve the right to modify, revise, update, suspend, discontinue, or otherwise alter the Site at any time and for any reason, without notifying you. By using the Site, you agree that we bear no responsibility for any loss, damage, or inconvenience caused by your inability to access or utilize the Site during periods of downtime or discontinuation. These Terms of Use do not impose an obligation on us to maintain and support the Site or provide any corrections, updates, or releases related to it.

15. Governing Law

These conditions are governed by and interpreted in accordance with the laws of Sweden. The use of the United Nations Convention on Contracts for the International Sale of Goods is explicitly excluded. If you are a consumer residing in the EU, you are entitled to the protection provided by the mandatory laws of your country of residence. Astrid Education AB and you both agree to submit to the non-exclusive jurisdiction of the courts in Stockholm. This means that you have the right to assert your consumer protection rights under these Terms of Use either in Sweden or in the EU country where you reside.

16. Dispute Resolution

16.1 Informal Negotiations

In order to achieve a prompt resolution and manage the expenses associated with any disagreement, controversy, or claim arising from these Terms of Use (referred to as a “Dispute” individually, and collectively as the “Disputes”), both you and us (referred to as a “Party” individually, and collectively as the “Parties”) agree to make an initial effort to resolve any Dispute informally before resorting to arbitration, with the exception of the Disputes explicitly outlined below. These informal negotiations shall begin upon written notice from one Party to the other Party and shall continue for a minimum period of thirty (30) days.

16.2 Binding Arbitration

In the event of any disputes arising between the Parties involved in this contract, such disputes shall be resolved through binding arbitration. A single arbitrator will be selected in accordance with the Arbitration and Internal Rules of the European Court of Arbitration, which is part of the European Centre of Arbitration located in Strasbourg. These rules shall be in effect at the time the arbitration application is submitted, and by including this clause in the contract, the Parties mutually agree to abide by them. The arbitration proceedings will take place in Stockholm, Sweden, and will be conducted in the English language. The applicable substantive law governing the resolution of these disputes shall be the law of Sweden.

16.3 Restrictions

The Parties acknowledge that any arbitration will solely focus on the Dispute between the Parties individually. In accordance with the law, the following limitations apply: (a) arbitration cannot be combined with any other legal proceedings; (b) Disputes cannot be arbitrated as class actions or employ class action procedures; and (c) Disputes cannot be brought forth in a supposed representative capacity on behalf of the general public or any other individuals.

16.4 Exceptions to Informal Negotiations and Arbitration

The Parties acknowledge that certain disputes are not covered by the aforementioned provisions regarding informal negotiations and binding arbitration. These exceptions include the following: (a) Disputes pertaining to the enforcement, protection, or validity of any party’s intellectual property rights; (b) Disputes arising from allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) Claims seeking injunctive relief. In the event that this provision is deemed illegal or unenforceable, neither Party will opt for arbitration with respect to any dispute falling within the invalidated portion. Instead, such a dispute will be resolved by a competent court as indicated in the jurisdictional courts listed above, and the Parties mutually consent to the jurisdiction of that court.

17. Corrections

The Site may contain information that includes typographical errors, inaccuracies, or omissions, such as descriptions, pricing, availability, and other details. We retain the right to rectify any errors, inaccuracies, or omissions and to modify or update the information on the Site without prior notice.

18. Disclaimer

The site is provided on an “as-is” and “as-available” basis. By using the site and our services, you acknowledge that you do so at your own risk. We hereby disclaim all warranties, whether express or implied, relating to the site and your use of it, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations regarding the accuracy or completeness of the site’s content or the content of any linked websites, and we assume no liability or responsibility for any of the following: (1) errors, mistakes, or inaccuracies in content and materials, (2) personal injury or property damage resulting from your access to and use of the site, (3) unauthorized access to or use of our secure servers and/or any personal or financial information stored therein, (4) interruption or cessation of transmission to or from the site, (5) bugs, viruses, trojan horses, or similar harmful elements transmitted through the site by any third party, and/or (6) errors or omissions in any content and materials, or any loss or damage incurred as a result of using any content posted, transmitted, or otherwise made available through the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by third parties through the site, any linked website, or any website or mobile application featured in banners or other advertising. Furthermore, we will not be a party to or in any way responsible for monitoring any transaction between you and any third-party providers of products or services. Just as with the purchase of any product or service through any medium or in any environment, it is important that you exercise caution and use your best judgment.

19. Limitations Of Liability

Under no circumstances will we, our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages. This includes but is not limited to lost profits, lost revenue, loss of data, or any other damages arising from your use of the site, even if we have been advised of the possibility of such damages.

20. Indemnification

You agree to protect, reimburse, and absolve us from any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising from: (1) your use of the Site; (2) a violation of these Terms of Use; (3) any breach of the representations and warranties you made in these Terms of Use; (4) your infringement upon the rights of a third party, including intellectual property rights; or (5) any harmful action towards another user of the Site whom you connected with via the Site. However, we reserve the right, at your expense, to take full control of any matter for which you are required to indemnify us, and you agree to assist, at your expense, in our defense against such claims. We will make reasonable efforts to notify you of any claim, action, or legal proceeding subject to this indemnification, once we become aware of it.

21. User Data

We will retain specific data that you transmit to the Site to effectively manage its performance, along with data pertaining to your usage of the Site. While we conduct regular routine backups of data, it is your sole responsibility for all the data you transmit or that is associated with any activity you undertake on the Site. By using the Site, you acknowledge that we are not liable for any loss or corruption of such data, and you hereby waive any right to take legal action against us in relation to such loss or corruption.

21.1 Clarification on our Role as Data Processors for Partner Accesses

In the event that a user accesses our product via one of our partners, it should be noted that we do not assume the role of data owners or controllers. Instead, we function as data processors. Consequently, any inquiries or concerns pertaining to data should be appropriately directed to our partner, who maintains the primary responsibility for data control and ownership.

22. Electronic Communications, Transactions, and Signatures

By visiting the Site, sending us emails, and completing online forms, you engage in electronic communications. You acknowledge and consent to receiving electronic communications from us, and you agree that any agreements, notices, disclosures, or other communications we provide to you electronically, whether through email or on the Site, fulfill all legal requirements that necessitate written communication. Furthermore, YOU HEREBY CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AS WELL AS THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS THAT ARE INITIATED OR COMPLETED BY US OR THROUGH THE SITE. In doing so, you willingly waive any rights or requirements stipulated by statutes, regulations, rules, ordinances, or other laws in any jurisdiction that demand an original signature or the delivery or retention of non-electronic records. This waiver also extends to payments or the granting of credits, which may only be carried out through electronic means.

23. California Users and Residents

If you have any unresolved complaints with us, we encourage you to reach out to the Complaint Assistance Unit of the Division of Consumer Services at the California Department of Consumer Affairs. You can contact them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834. Alternatively, you can reach them by telephone at (800) 952-5210 or (916) 445-1254. They are available to assist you and ensure that your concerns are addressed.

24. Miscellaneous

These Terms of Use, along with any policies or operating rules posted on the Site or related to the Site, represent the complete agreement and understanding between you and us. Our failure to exercise or enforce any right or provision stated in these Terms of Use does not waive that right or provision. These Terms of Use are valid to the maximum extent permitted by law. We have the right to transfer any or all of our rights and obligations to others at any time. We are not responsible or liable for any loss, damage, delay, or failure to act caused by circumstances beyond our reasonable control. If any provision or part of a provision in these Terms of Use is found to be unlawful, void, or unenforceable, that provision or part is considered separate from these Terms of Use and does not affect the validity and enforceability of the remaining provisions. The use of the Site and these Terms of Use do not create a joint venture, partnership, employment, or agency relationship between you and us. By agreeing to these Terms of Use and using the Site, you acknowledge that they will not be interpreted against us merely because we drafted them. You also waive any defenses based on the electronic format of these Terms of Use and the absence of physical signatures from the parties involved in executing them.

25. Contact Us

If you have any complaints about the Site or if you need additional information regarding its usage, please don’t hesitate to contact us at the following address:

Astrid Education AB
Malmskillnadsgatan 32
Stockholm 11151 Sweden
support@withastrid.com